There is still a lot of mystery surrounding "the cloud” and we often hear people say things like, “we aren't ready for the cloud”. NEWSFLASH – if you're currently using software like Microsoft...

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As a company that provides SOC services to companies, monitoring security alerts 24x7, we perform journey mapping during our service turn-up. 

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Lately I’ve been giving a lot of thought to ‘empathy’ and my capacity for it. As the impact and consequences of COVID-19 are being felt around the globe, many of us are bound by quarantine...

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Technology is ever changing.  It is complex and confusing; it is difficult to buy and difficult to sell because it is difficult to understand which is why it's often removed from the business...

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Think|Chat – How to Journey Map

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There are 25 million small businesses in the United States, 87% of them recognize they are at risk for a cyber-attack. Yet 83% of those businesses admit they don’t have the capabilities to manage...

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At the end of the classic film Back to the Future, Doc, Marty, and Jennifer are readying to take a trip to 2015. Concerned that Doc won’t have enough road to get up to 88 miles per hour (the usual...

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Change isn’t easy.  Sudden changes that force us out of our comfort zone are even more challenging.  With sudden change to our daily norms, a slew of emotions will soon follow.

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