We’ve all been disrupted, our daily routines, our hobbies, our home life, our work life, and so on, and so on.  The only thing certain is that things are uncertain.  However, uncertainty breeds...

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As a company that provides SOC services to companies, monitoring security alerts 24x7, we perform journey mapping during our service turn-up. 

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Lately I’ve been giving a lot of thought to ‘empathy’ and my capacity for it. As the impact and consequences of COVID-19 are being felt around the globe, many of us are bound by quarantine...

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Think|Chat – How to Journey Map

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