As today’s business world continues to rely more heavily on data and technology than ever before, cyber-attacks are also becoming more sophisticated. The simple truth is: no data is safe anymore!...

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Think|Chat – How to Journey Map

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At the end of the classic film Back to the Future, Doc, Marty, and Jennifer are readying to take a trip to 2015. Concerned that Doc won’t have enough road to get up to 88 miles per hour (the usual...

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Change isn’t easy.  Sudden changes that force us out of our comfort zone are even more challenging.  With sudden change to our daily norms, a slew of emotions will soon follow.

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...Listening to our employees - we heard a lot of uncertainty and fear.

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We all hear about cyber security a LOT. It’s constantly in the news, one company after another becomes victim to an attack, recently some of the biggest names in business included — Under...

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outside view of a building at Harvard

I was lucky enough recently to spend a few days at Harvard Business School taking one of their Executive Education Courses entitled Achieving Breakthrough Service. I will say it was by far one of...

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